What this means for you
MobiSell is a professional marketplace for device resale. By using the platform, you agree to provide accurate information and follow our operational flows.
Platform Usage
Welcome to MobiSell. Our platform provides a high-fidelity marketplace and intelligence system designed to facilitate the secure resale of mobile devices. By accessing or using our services, you agree to be bound by these Terms of Service.
We provide the infrastructure for device valuation, pickup logistics, and payment processing. Our goal is to ensure a frictionless experience for both individual sellers and enterprise partners.
What this means for you
You must be at least 18 years old and the legal owner of the device you are selling.
Eligibility & Ownership
To use MobiSell, you must be at least 18 years of age and possess the legal capacity to enter into a binding contract. You represent and warrant that you are the rightful owner of any device you offer for sale on the platform.
Devices reported as stolen, lost, or otherwise flagged by law enforcement or carrier databases will not be processed. We cooperate fully with authorities to maintain a trustworthy ecosystem.
What this means for you
Initial prices are estimates. Final value is determined after our agents perform a physical inspection of your device.
Pricing & Valuation
Initial price quotes provided on our website are dynamic estimates based on the information you provide regarding device model, condition, and market demand. These quotes are subject to change following a physical inspection.
Our valuation engine uses real-time market data to ensure you receive a competitive and fair price. We reserve the right to update quotes if the device condition differs from the provided description.
What this means for you
Pickups are scheduled at your convenience. Please ensure the device is backed up and ready for inspection.
Pickup Policies
Logistics are handled by our verified MobiSell agents. You are responsible for being present at the scheduled time and location. All pickups are tracked via GPS for the safety of both users and agents.
Please ensure your device is charged and all personal data has been backed up and erased before the agent arrives. Our agents are trained to assist with basic verification but cannot perform deep technical repairs on-site.
What this means for you
We record the inspection process to ensure transparency and protect you against unfair valuation changes.
Inspection Process
Our inspection process is rigorous and transparent. Each device undergoes a multi-point diagnostic check covering screen quality, battery health, connectivity, and internal components.
For your protection, we document the inspection via video or photo reports. This ensures that the final valuation is based on verifiable data, maintaining the integrity of our trust-driven marketplace.
What this means for you
Payments are sent instantly through secure channels like Stripe or direct bank transfer once the inspection is complete.
Payout Terms
Once the inspection is finalized and you accept the valuation, payouts are triggered immediately. We use enterprise-grade payment processors to ensure your funds are handled securely.
Transfer times may vary depending on your chosen payment method and financial institution, but most transactions are completed within minutes of inspection approval.
What this means for you
If you're not happy with the final valuation, you can cancel the sale at any time before accepting the payment.
Dispute Resolution
MobiSell is built on trust. If you disagree with an inspection report or valuation, our support team is available 24/7 to review your case. You are never obligated to sell your device if you are not satisfied with the terms.
We strive to resolve all disagreements through open communication and data-backed transparency. Your satisfaction is our primary metric for success.